Summary:
Jack Decker, Vice President of Production at the American Printing House for the Blind, talks about APH production management and processes and how they have changed since 1981, when he began working at the company. Production areas that are mentioned include Braille, ATIC (Accessible Textbooks), Large Type, Tape Duplication, Talking Book Studio, Maintenance, and Educational Aids. He talks about on-demand production, improved inventory tracking, implementation of the Toyota Production System, unionization and the 2005 Teamsters Union strike.