Tristam Martin, known as TJ, is a housing case manager lead at St. John Center for the Permanent Supportive Housing Program. He describes his educational and work background working with children with behavioral issues, as well as how he came to work at St. John center. TJ describes the Permanent Supportive Housing Program concerning who is elligible, the process for entering housing, and services for those in the program. He describes his role as a case manager and the typical work he does and what makes a good anad bad case manager in his opinion. TJ also shares his perspective on gaps in services for the homeless in Louisville, as well as what success for the program and individuals within it looks like.